Age Check

Please verify your age to continue.

GET A FREE £10 VOUCHER ON ORDERS OVER £50

FREE SHIPPING ON ORDERS £35+

    Item has been added

    Get 20% off!arrow_drop_up

    Terms of service

    TERMS OF SERVICE
    Effective Date: 24/04/25

    OVERVIEW
    This website is operated by OneTouch. Throughout the site, the terms “we”, “us” and “our” refer to OneTouch. OneTouch offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

    By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

    Any new features or tools added to the current store shall also be subject to the Terms. We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following any changes constitutes acceptance of those changes.

    Our store is hosted on Shopify Inc., who provide the e-commerce platform for us to sell our products and services.

    SECTION 1 – ONLINE STORE TERMS
    By agreeing to these Terms, you confirm that you are at least the age of majority in your country (18 in the UK), or that you are the age of majority and have given us your consent to allow your minor dependents to use this site.

    You must not use our products for any unlawful purpose or violate any laws in your jurisdiction, including copyright laws. Any breach will result in immediate termination of services.

    SECTION 2 – GENERAL CONDITIONS
    We reserve the right to refuse service to anyone at any time. Your content (excluding credit card details) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transfer.

    You may not reproduce, duplicate, sell or exploit any part of the service without our written permission.

    SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS
    We are not responsible if information on the site is not accurate or current. The material is for general information only and should not be solely relied on. You agree to monitor changes yourself.

    SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
    Prices are subject to change without notice. We may modify or discontinue the service without notice and will not be liable for any resulting consequences.

    SECTION 5 – PRODUCTS OR SERVICES
    Some products may be available exclusively online and in limited quantities. Products are subject to return or exchange within 3 working days in accordance with our Refund Policy.

    We aim to display product colours and images as accurately as possible, but cannot guarantee monitor accuracy. We reserve the right to limit product sales by person, region or jurisdiction, and discontinue products without notice.

    We do not guarantee that any product or service will meet your expectations or that any errors will be corrected.

    SECTION 6 – BILLING AND ACCOUNT INFORMATION
    We may limit or cancel orders, including those placed under the same account or payment details. We may contact you via email or phone if changes are made.

    You agree to provide accurate and up-to-date billing and contact details so we can process your orders and reach you if needed.

    Refunds or returns must be requested within 3 working days of receipt.

    SECTION 7 – OPTIONAL TOOLS
    We may give access to third-party tools "as is" without any endorsement or warranty. Use of these tools is at your own risk and you should ensure you understand their terms before use.

    SECTION 8 – THIRD-PARTY LINKS
    Third-party links may be included but we are not responsible for the content, services or transactions conducted through third-party sites. You are advised to review their terms and policies independently.

    SECTION 9 – USER COMMENTS AND SUBMISSIONS
    If you send us feedback or ideas, you agree that we may use them without restriction or compensation. You are responsible for ensuring your comments do not violate any third-party rights or contain harmful content.

    SECTION 10 – PERSONAL INFORMATION
    Submission of personal information through the store is governed by our Privacy Policy. For questions about how we handle data, contact us at support@onetouchgrip.com.

    SECTION 11 – ERRORS AND INACCURACIES
    There may be occasional errors or inaccuracies on the site, including product information or pricing. We reserve the right to correct these without notice.

    SECTION 12 – PROHIBITED USES
    You may not use the site or its content for any unlawful or prohibited purpose, including:

    • Violating laws or regulations;

    • Infringing on intellectual property;

    • Harassing or discriminating against others;

    • Uploading viruses or harmful code;

    • Collecting or tracking the personal information of others.